Practical Use of AI in the Workplace -for employees...
Most employees are experimenting with AI tools - but without guidance, they risk using them ineffectively, inconsistently or in ways that put your business data at risk. This session gives your team the confidence and clarity to use AI practically, ethically and in ways that genuinely improve how they work.
Who is this for?
This program is designed for employees of small and medium businesses — particularly those without dedicated training or IT departments. It works across industries and experience levels, from teams who are curious but cautious, to those who've been using AI but aren't sure they're doing it right.
We've delivered this training in accounting, financial services and professional services, but the program is designed to be easily adapted to any industry. Whether your team is resistant, suspicious or simply unsure where to start, we meet them where they are.
The real problem this solves..
AI isn't coming — it's here. And in most workplaces, employees are already using it. The question isn't whether they'll use it, but how.
Without practical guidance, we see three common patterns:
Misuse - AI used in ways that risk exposing confidential business or client data
Underuse - People limiting AI to basic tasks (like rewriting emails) and missing its real potential
Resistance - Suspicion, fear or confusion holding teams back from tools that could genuinely help
This training addresses all three — practically, honestly and without the hype.
Your employees are using it. Let us help make sure they're using it effectively, ethically and for the good of your business — and ensuring none of your confidential data ends up online.
What We Cover
Sessions are built around practical understanding, safe use and real confidence — not technical theory. Half‑day and full‑day sessions also include prompt engineering, grounding and personalisation, and exploring different AI tools.
Introduction to AI
What it is, where it's already part of your day, and why it matters now
AI vs Automation
Understanding the difference so your team knows what they're actually working with
Practical AI in everyday workflows
Real examples — drafting, summarising, organising, brainstorming and reporting
Ethical and confidential use
Data privacy, compliance, and knowing what's safe to share and what's not
Safe and secure use
Practical guardrails your team can apply immediately
This isn't a lecture
Hands on Learning
Every session includes interactive, practical activities designed to build real confidence — not just awareness.
In our featured activity, the AI at Work Challenge, small groups identify a common workflow or task from their own role — then explore where AI could help, what the risks are, and how they'd test it safely. Groups share their ideas back to the room for open discussion.
Half‑day and full‑day sessions include additional hands‑on exercises, live tool demonstrations and guided experimentation with AI platforms.
As qualified Trainer and Assessors, Amanda and Dominique are passionate about creating learning experiences that are engaging, practical and genuinely useful — training that makes a real difference in how people work and how they feel about the tools they're using.
Delivery Options
1
Essentials
90 Minutes
Core Modules
1 Hands On Activity
Takeaways:
Confidence & Key Prompts
Optional Extra:
Tailored AI Policy
2
Extended
Half Day
Core Modules
Extended Modules
2-3 Hands On Activities
Takeaways:
Confidence, Key Prompts &
Cheat Sheets.
Optional Extra:
Tailored AI Policy
3
Deep Dive
Full Day
Core Modules
Extended Modules
Multiple Activities
Takeaways:
Confidence, Key Prompts & Full Resource Pack.
Optional Extra:
Tailored AI Policy
All sessions are available face‑to‑face, online or both. No minimum participants. We can also develop a tailored AI policy for your business as an optional add‑on.
What makes this different
Practical, not theoretical — Every example is grounded in real workplace tasks
Interactive and engaging — We make it fun, approachable and myth‑busting
Industry‑tailored — We research your sector's governance and compliance requirements and build them into the session
Honest about AI — We don't oversell it; we show what works, what doesn't and how to use it responsibly
Results you can see — We've had people ask how to turn off Copilot at the start and leave actively ready to use it
Policy‑ready — We can develop a tailored AI policy for your business alongside the training
